People

Shaping the JV management
into a performing team

Everymind is working with the JV operations management to develop the operations plan and, at the same time, shape them into a cohesive team with a shared view of the strategy and objectives. Everymind have helped them work together to put-in place a comprehensive action plan to embed operational excellence and gain buy-in from the wider team.

Tesco Mobile is an early stage JV between Tesco and O2

Developing the management team
to support growth

Everymind is working with the second tier of management to help them better support the two-man executive team in growing the businesses. Individual development programmes were established for each manager based on personal effectiveness and business skill requirements. One-on-one and group coaching is helping them step-up their contribution.

Timber World is a £100m turnover timber merchant

Optimising the MBO team
pre and post deal

Everymind was brought in to get the MBO team working effectively. This involved use of individual coaching and team workshops supported by use of psychometric tools such as Myers-Briggs. As a result the team were able to understand each others preferred management style, establish optimum ways of working together and gain consensus on differences that had been a potential risk to the deal.

The Change Recruitment Group £14m MBO completed in December 2006

Planning

Managing the strategic
planning programme

Everymind has managed the annual strategic planning programme for the global sales and marketing organisation for the past 3 years. In this role Everymind provides project management, business and market analysis, and strategy formulation support to the executive team. Everymind also supports formulation of the corporate strategy.

Sony Ericsson is a €11bn turnover mobile phone vendor

Facilitating five-year strategic
and operational planning

Through a programme of workshops and analysis, Everymind helped the executive team to prioritise which internal and external issues to tackle. From there a new 5-year plan was developed to address operational improvements and market opportunities. At the same time Everymind coached the new management team to improve their effectiveness in strategic management.

Mira Showers is a £100m+ turnover bathroom equipment manufacturer

Helping the Board formulate
and communicate strategy

The Board of Directors wanted a better process for reviewing, updating and communicating the corporate strategy during a period when they were preparing the business for a trade sale. Everymind established strategy mapping as the ideal tool for the purpose. We ran workshops with the Board to get them working with the technique and supported their communication programme.

MTL is a £77m turnover process instruments group

Processes & Performance

Improving processes to deliver
customer service excellence

Fidelity International wanted to raise its game in customer service. Everymind's process mapping methodology helped them to identify and prioritise improvements. Everymind then worked alongside the management team and staff to design and implement a comprehensive change programme that would deliver measurable benefits.

Fidelity International is a financial services provider with over $300bn of assets under management

Optimising Finance, HR and Operations to support rapid growth

Thunderhead needed to enhance performance of all the support functions (Finance, HR and Operations) in order to better support rapid growth. Everymind was brought in to work with the CEO/Founder and senior management team to design and implement the changes. Key elements of the plan included recruitment and development of the team, driving the Budget/Plan, financial management to drive higher profitability, structuring creative incentive plans as well as implementation of tighter processes and controls.

Thunderhead is a privately funded, profitable technology 2001 start up growing revenue at 100% p.a

Providing Interim Finance Leadership and Managing Growth

After more than two years of very rapid and successful growth and facing the further challenge of integrating a first major acquisition in North America, Research Now turned to Everymind to help them enhance their finance and support services. Everymind took on the interim management of the Group finance function - a very hands on and wide ranging role which included the rebuilding of the entire finance function, managing relationships with lending banks, budgeting and forecasting and coaching the senior management team.

Research Now is an AIM listed online data collection business

Improving operations and management information systems

To support growth and efficiency gains, Everymind re-designed and standardised business processes and led the necessary initiatives to embed the changes. Management information systems were also improved to support future decision-making and operational improvements.

Harris Interactive UK is a £25m turnover market research firm

Performance measurement to support business improvements

Everymind designed and implemented a balanced scorecard to enable the management team to track performance of the business and to confirm priorities and compel progress in operational improvements.

MPS is a £140m+ turnover indemnifier for health professionals