
Steve Arthers is an experienced business executive and change leader. He has over 20 years international business experience in the financial services industry and specialises in performance improvement of customer-facing business models, in workflow re-design and pragmatic technology deployment. Steve has a strong track record in the design and delivery of transformational change and is highly successful in getting business owners and front-line staff to play their full role in IT-enabled change programmes. Prior to becoming a consultant and coach Steve headed the Direct Sales and later, the Global Service operations at Reuters. Steve holds a PhD in Chemistry, the ICMA International Capital Markets Certification and is fluent in French.